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SCA in an e-commerce context: how to improve your customer experience

About the event:

PSD2 strong customer authentication (SCA) requirements undeniably have an impact on the user experience in e-commerce context. During this event, we will look into two solutions that the market has developed to attenuate that impact without compromising the customer protection SCA brings about. Join us for a presentation on those solutions and for a panel discussion during which we will explore the pros and cons of each solution from the merchant’s, issuer’s and customer’s perspective as well as from a legal perspective. 

When:

Tuesday, 22 June, 9.30 -11.30 a.m.  

Format:

Webinar

Admission fee:

  • Free for PayBelgium or BeCommerce members

  • EUR 45 for non-members

Agenda:

  • 09:30-09:40: Introduction by PayBelgium and BeCommerce

  • 09:40-10:20: Netcetera presentation on tokenisation and delegated authentication

  • 10:20-10:45: Panel discussion (part 1)

  • 10:45-11:05: Buy Way presentation on their SCA solution

  • 11:05-11:20: Panel discussion (part 2)

  • 11:20-11:30: Q&A

Panellists:

  • Sophie Peeters, Secretary General, PayBelgium

  • Benoit Ouinas, Location Director France, Netcetera

  • Ivan Torres Fally, Enterprise Architect at Buy Way

  • Kurt Steelandt, Marketing, Customer Service & E-commerce at ElectroDepot

  • Scott, McInnes, Partner, Bird & Bird Brussels

Registration:

  • Members: register here.

  • Non-members: register here.

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March 25

Data protection in the context of PSD2